Zender v3.3.1

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Hello,

The update for the critical bugs found in v3.3 is finally available. In this version, we have fixed some of the bugs found when sending SMS and Chats.

We also added a new tab on both SMS and WhatsApp pages, this tab is for the queued messages. The sent tab will now only display sent and failed messages.


Unfortunately, we have a bad news. WhatsApp suddenly changed the authentication protocol of the accounts and we have to update the WhatsApp binary to keep it working. It will be required to delete and reconnect all the WhatsApp accounts again. Sorry.

We have also added built-in Ngrok support for the binaries, this will allow easy hosting of the WhatsApp server in your computers at home especially if you don't have a public static IP. Video guides for the WhatsApp binary setup are also now available. You can check them in the official documentation.

Update release can be downloaded here: https://github.com/titansys/zender-official/releases

Update instructions for Zender: https://docs.titansystems.ph/zender/updation/system/#quick-update

Update instructions for WhatsApp: https://docs.titansystems.ph/zender/updation/whatsapp/

Changelog v3.3.1

  • Added Ngrok and Localtunnel skip warning headers in WhatsApp library
  • Added debug flag on WhatsApp binary
  • Added built-in support for Ngrok
  • Added WhatsApp status monitor block in admin panel
  • Added the ability to send document files in WhatsApp. Supports pdf, doc, docx, xls and xlsx
  • Added the ability to generate WhatsApp QR in API
  • Added the ability to download attachments from sent WhatsApp chats
  • Added attachments download in WhatsApp sent API
  • Added queue tabs in SMS and WhatsApp pages
  • Added video guides for WhatsApp binary hosting
  • WhatsApp chats will not be seen if you disable receive chats option of account
  • Fixed WhatsApp button send bug in API that requires image for sending
  • Fixed bulk sender of WhatsApp repeating contact name bug
  • Fixed excel variables repeating and number formatting issue
  • Fixed countQuota PHP_INT_MAX error bug
  • Fixed empty space when footer watermark is empty
  • Fixed implicit int error in device.php at line 999
  • Fixed counting/restriction problem in schedules and actions
  • Fixed bug in WhatsApp bulk message where footer mark is piling up on every send making it longer
  • Fixed<b></b> tags from gateway app and DONE button still not translated in app.
  • Fixed error in pages when it doesn't exist
  • Fixed not translated example spintax in sending forms
  • Fixed API missing id in get sent and get pending for both SMS and WhatsApp
  • Fixed error in user account if subscribed package was deleted
  • Fixed a bug where using STOP keyword doesn't add number to unsubscribed list for WhatsApp
  • Fixed link shortcodes not being added in WhatsApp bulk forms
  • Fixed a bug where schedule repeat days keep defaulting to 127 days when entering 365 days as value
  • Fixed auth box size on tablet screens
  • Fixed missing translations in campaign popups
  • Fixed device already linked message, it will now show redacted owner email
  • Fixed payumoney, stripe, and mercadopago in MPG plugin
  • Fixed bug on mexican mobile numbers. For WhatsApp only.
  • Fixed forgot password temporary password not working
  • Fixed translations strings in WhatsApp features
  • Updated WhatsApp add account sequence
  • Updated phone parameter to recipient in sample codes of WhatsApp API
  • Removed broken zippy library and added a new zip library
  • Removed WhatsApp binary support for macOS
  • 1 313

Comments 63

  1. Offline
    Appybuilder [Customers] 26 October 2022 00:29
    0

    Thank you for quick update.


    • Removed WhatsApp binary support for macOS?
    1. Offline
      norielle [Engineers] 26 October 2022 00:36
      0

      We currently don't have a Mac to test it on, so we decided to drop it for now.

  2. Offline
    mdbadonsarkerbd [Customers] 26 October 2022 00:39
    0

    Thank you for quick update. :)

  3. Offline
    Appybuilder [Customers] 26 October 2022 00:48
    0

    Updated 3.3 to 3.3.1 without any issues. This update required re-generate gateway app ?

    1. Offline
      norielle [Engineers] 26 October 2022 01:08
      0

      Yes, we updated some charset so the app can support more languages.

  4. Offline
    titan_kdk2 [Customers] 26 October 2022 01:29
    0

     hii why ?

    EXCEPTION FOUND

    Message: Undefined constant "language_rtl" at line 28
    File: /home/sinimasu/piwapi.com/system/storage/smarty/compiled/814038d6234c9104a4110c
    eaf3402a9f6adec52f_0.file.header.tpl.php

    1. Offline
      norielle [Engineers] 26 October 2022 01:35
      0

      Hi, can you send us a temporary ftp access so we can check? Send it to me via PM.

  5. Offline
    Infopartizan [Customers] 26 October 2022 01:29
    0

    This line is not in the language file. After adding WA account.

    https://disk.yandex.ru/i/P_CAaRaAckbA9g


    1. Offline
      norielle [Engineers] 26 October 2022 01:35
      0

      Hi, there are new language strings. Please update your languages: https://docs.titansystems.ph/zender/updation/system/#update-languages

  6. Offline
    Appybuilder [Customers] 26 October 2022 01:31
    0

    Finally WA server successfully run on my windows machine through Ngrok.

  7. Offline
    nitramoneito [Customers] 26 October 2022 01:36
    0

    Hello, wonderful for the update.

    I am curious, why was the queue not added to the android page?

    --------------------
    Nitram
    1. Offline
      norielle [Engineers] 26 October 2022 01:37
      0

      It will be redundant.

      1. Offline
        nitramoneito [Customers] 26 October 2022 02:37
        0

        What do you mean by it will be redundant?

        --------------------
        Nitram
        1. Offline
          norielle [Engineers] 26 October 2022 03:01
          0

          It won't be needed because the queue tab was already located on another page.

          1. Offline
            nitramoneito [Customers] 26 October 2022 03:10
            0

            This is what we call a quality of life improvement.

            from a developer perspective, its not needed, because its already there. But from the user perspective, it makes alot of sense.


            this is why in the version before updated, i duplicated the sent page, from sms to android, and defined the default gateway value under sms as 3rd party gateway, and on the android page, the default send mode as Devices, that way, the user can follow along very well without questions,

            This was tested with users using the platform while being watched how they interact.

            Also, for future, when you add function for disabled features, and android device is disabled, then SMS page only has 3rd party gateway features, without android SMS features.

            --------------------
            Nitram
  8. Offline
    GeniusItZone [Customers] 26 October 2022 02:23
    0

    Hello, I can't see an option to support zender development. I would like to know the minimum amount that can be considered as support for this script. Your work is super professional and i can see engineers at Titan are working hard.

    I requested a feature to generate QR via API and its now available.

    Thanks, Team.

    1. Offline
      norielle [Engineers] 26 October 2022 03:01
      0

      Hi, if you want to support the development, you can be one of our premium sponsors. This only requires one time payment, and we will also upgrade your license to Extended.

      You can also write a decent rating of the item, it will really help in boosting our team's morale.

      1. Offline
        GeniusItZone [Customers] 26 October 2022 03:04
        +2

        How do I become a premium sponsor, any links or information? I would like to support you with the amount I can beside all negativity you have worked hard to keep this project going, I am running a software company with many of our previos failures I know how hard it is.

  9. Offline
    solotron [Customers] 26 October 2022 16:52
    0

    is There whatsapp auto reply using button features 

  10. Offline
    badboybackagain [Customers] 26 October 2022 19:06
    0

    App builder is failing after update. All the images are of correct size. Please help.

    1. Offline
      norielle [Engineers] 26 October 2022 20:52
      0

      Hi, please try re-uploading your app images.

  11. Offline
    GeniusItZone [Customers] 27 October 2022 19:20
    0

    Hellow can you add ability to get android QR code via API.


    Thanks

  12. Offline
    technicalstock [Customers] 31 October 2022 18:50
    0

    I get this error massage during active WhatsApp server 

  13. Offline
    technicalstock [Customers] 31 October 2022 18:51
    0

    https://prnt.sc/XkLMyWqMbeoJ

    1. Offline
      norielle [Engineers] 31 October 2022 18:55
      0

      Hi, it seems you are still using the old WhatsApp binary. Please update your WhatsApp server: https://docs.titansystems.ph/zender/updation/whatsapp/

      1. Offline
        technicalstock [Customers] 31 October 2022 19:00
        0

        I will try but not working I get errors during this process 


        https://prnt.sc/825Nq-s-HL6T

        1. Offline
          norielle [Engineers] 31 October 2022 19:12
          0

          You can skip that part if your server doesn't support it.

  14. Offline
    technicalstock [Customers] 31 October 2022 18:52
    0

    And please suggest any good hosting provider to give us to low cost and best performance to run our code 

    1. Offline
      norielle [Engineers] 31 October 2022 18:57
      0
  15. Offline
    ehoffbr [Customers] 4 November 2022 03:25
    0

    In my environment the messages sent by the System/Gateway are not arriving on the recipients WhatsApp.

    The message on the mobile phone indicates that the origin of the message has not passed WhatsApp's end-to-end encryption validation. Messages are apparently sent but not delivered.

    **This picture shows the WhatsApp linked to Zender to send messages... The messages received by the Zender stil "sent" but always "not telivered" because of a kind of "security problems"...

    Even if I already have an open chat with the person, the message sent by the gateway does not enter this history, creating a new history in which messages do not work.

    **This picture shows the WhatsApp screen... Both "chats" refers to the same number. The chat with name, is Ok and started regularly by WhatsApp... The other, without name, is from exact the same number and don´t get name, and the messages sent is not delivered to the targets.

    I tried both, authenticating WhatsApp from an iPhone and Android, and in both cases I saw the same problem.

    1. Offline
      norielle [Engineers] 4 November 2022 04:08
      0

      Hi, this will most likely happen if the receiver or you are using an outdated version of WhatsApp app.

      1. Offline
        ehoffbr [Customers] 4 November 2022 05:09
        0

        Hi Norielle,

        This is not my case... In both tests (iPhone and Android) the WhatsApp was updated.

        This print shows "Abrir" (Open) in the right side of WhatsApp, in Apple Store. If my Apps was not updated, the message would be "Atualizar" (Update).

        What would be the other possibilities?

        Could you enable your WhatsApp on my system and send a message to see if it will be sent and received by the recipient? (my login credentials are in the private messages).

        Thanks

        1. Offline
          norielle [Engineers] 5 November 2022 20:37
          0

          Login credentials no longer work.

          1. Offline
            ehoffbr [Customers] 5 November 2022 22:53
            0

            The credentials are the same...

            You probably tested only DigitalOcean credentials... This server I canceled, considering that you start the service in Datacentrics.

          2. Offline
            ehoffbr [Customers] 7 November 2022 21:02
            0

            Are you online now?

            1. Offline
              ehoffbr [Customers] 9 November 2022 05:43
              0

              When are you planning to be online?

  16. Offline
    aniszimi [Customers] 5 November 2022 07:09
    0

    can i setup WhatsApp server in my shared hosting

    --------------------
    Anis Zimi
    1. Offline
      norielle [Engineers] 5 November 2022 07:14
      0

      We don't recommend running the WhatsApp server on shared hosting.

      1. Offline
        aniszimi [Customers] 5 November 2022 20:06
        0

        If i use windows server can i change pc any time ??

        --------------------
        Anis Zimi
        1. Offline
          norielle [Engineers] 5 November 2022 20:36
          0

          We actually haven't tried that but you can try.

          1. Offline
            aniszimi [Customers] 5 November 2022 20:46
            0

            I am now setting up the server on a Windows 10 PC for trial. Later I will change the PC if the purchase code doesn't work. I will be in trouble later.

            But it would be better if I could setup it on shared hosting.

            I have SSH access on my hosting

            --------------------
            Anis Zimi
  17. Offline
    aniszimi [Customers] 9 November 2022 18:04
    0

    I'm try to app build app 

    but show me this error

    https://prnt.sc/NSjWwhspBowH

    But I all json file Upload properly 

    https://prnt.sc/i-IgoPb2lomX

    I already Create new firebase project 


    --------------------
    Anis Zimi
  18. Offline
    ehoffbr [Customers] 9 November 2022 22:56
    0

    Hello fellow Zender customers,

    My WhatsApp Zender Gateway doesn't work and not even Product Support has been able to help, so I want to see if any of you could rent me the messaging services (WhatsApp Gateway) for me to use until my system works or I can buy another gateway from a competitor.

    If any of you can rent me this service, contact me by whatsapp +5551996836715 or email [email protected]

    1. Offline
      norielle [Engineers] 10 November 2022 18:51
      0

      Hello, we can provide a refund if Zender is not working for you.

      1. Offline
        ehoffbr [Customers] 11 November 2022 01:04
        0

        Refund is not an option. I need my system working (as was working before the changes).

        At this moment I am considering buy a service from some other user, because if the problems was not solved by you, I will lost my last customer.

        1. Offline
          norielle [Engineers] 11 November 2022 01:18
          0

          Unfortunately, there are issues on the WhatsApp server that we simply cannot fix because they are in WhatsApp's system itself. The problem you are having is actually the first report we received about it.

          All we can do is offer you a refund so you can purchase another system.

  19. Offline
    kryz2per [Customers] 10 November 2022 10:46
    0

    Hi, thanks for these updates. We appreciate all your efforts.

    Question, it is possible to set up a WhatsApp account as a partner so it can also be used by other users when sending messages? Same as you did for the Device partner feature.

    1. Offline
      norielle [Engineers] 10 November 2022 18:52
      0

      Currently, no.

  20. Offline
    irfan807 [Customers] 15 November 2022 02:49
    0

    What is the probability of sending SMS from each device/whatsapp account if I am sending SMS to 30 contacts and I have connected 3 devices/whatsapp accounts? Will 30 msgs will be delivered from only one device or equally divided to each device like 10 SMS from each android device/WhatsApp account?

  21. Offline
    davidbolivarh [Customers] 20 November 2022 22:39
    0

    Hello. I was able to install the whatsapp server on windows, however there is a problem that I always had. Received messages are marked as read by zender, so on my physical devices new messages are also marked as read.

    I understand that there is an option to not receive whatspp messages in Zender, I have it enabled now, but I need to receive them, without them being marked as read.

    Are you planning to fix this?

  22. Offline
    davidbolivarh [Customers] 22 November 2022 20:47
    0

    Hello, I have problems with my whatsapp server. For some reason it goes disconnected, but everything is running, and even when I restart the whatsapp server, the only way it works is deleting the account and adding it again, but this changes the account id and I have to change my code. This should not happen, my users stop receiving notifications.

    1. Offline
      norielle [Engineers] Yesterday, 17:00
      0

      Hi, please note that WhatsApp has 14 days expiration for linked devices.

      1. Offline
        davidbolivarh [Customers] Yesterday, 20:39
        0

        Hello. It was disconnected on the second day. It happened to me 2 times.

        While you find the bug, it would be nice if the WhatsApp account could be synchronized again without changing its id.

  23. Offline
    ehoffbr [Customers] 22 November 2022 21:35
    0

    Hello Noriele,

    Would you mind putting me in touch with other clients from Brazil?

    Maybe I can negotiate with them to use Zender while my Zender isn't working.

    Give them my WhatsApp number (+5551996836715) and they decide if they want to talk to me... I'll probably hire the services of someone to temporarily resolve the situation, until your system no longer has the problem that happens to me.

    1. Offline
      norielle [Engineers] Yesterday, 17:04
      0
  24. Offline
    kryz2per [Customers] 23 November 2022 11:33
    0

    Hi Zender team.

    I like to make some feature suggestions

    1. Make the Template and short code available on the Quick SMS page. This is useful for those who need to send status updates like delivery riders and support team. They can set up template messages like the customer's order will be delivered.

    2. Ability for each client to set up their 3rd party gateway like using their own Twillio account. We can enable this based on the Package

    3. Adding the option to set max SMS characters per package

    Thanks 

  25. Offline
    kryz2per [Customers] 26 November 2022 10:00
    0

    Hi

    We like to report 2 bugs

    1. When a user is sending SMS using Gateway like Twillio their TopUp credits do not get a deduction.
    2. When a user is setting up a partner device, it reverts back to the default setting. This does not happen for the super admin

    1. Offline
      norielle [Engineers] Yesterday, 06:31
      0

      Hi,

      1. Are you using the latest controller from the GitHub repository? Also, please make sure that callback is disabled.

      2. That's strange, it was already fixed in the current version. We will check this again.

      1. Offline
        aniszimi [Customers] Yesterday, 17:43
        0

        Sir, Why I Can not see GitHub Files 

        my GitHub Id : aniszimi

        https://prnt.sc/7Ialv9tBdK8V

        --------------------
        Anis Zimi
        1. Offline
          norielle [Engineers] Yesterday, 17:51
          0

          We have invited you. Check your github email.

          1. Offline
            aniszimi [Customers] Yesterday, 18:37
            0

            yes, I received Invitation 

            Thank You 

            --------------------
            Anis Zimi
  26. Offline
    softscribble [Customers] 26 November 2022 20:07
    0

    i am unable to generate the qr code even after following the documentation please help me 

    1. Offline
      norielle [Engineers] Yesterday, 07:34
      0

      Hi, is your WhatsApp server already running?

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